---
title: "How to use the Order Manager"
canonical: "https://knowledge-hub.onetrail.com/space/Support/718996065/How%20to%20use%20the%20Order%20Manager"
format: markdown
---
The Order Manager owns three main screens The order status screen. This is the HOME screen when you enter the Order Manager The order detail screen The search bar on the left which is always in place. Tutorial mode  A tutorial mode is available by clicking the checkbox for tutorial in the header navigation bar. 1. Order status screen When you are logged in you see a  list of all your active buyer orders  in the middle and their status.  On the left you find the order status  search bar .  List of all active buyer orders This is how to read each column of your active buyer orders. Column header Additional information Icon  Customer order number The buyer reference Sales order number Your sales order number Order creation date The order creation date and time Order date Date the order has been send to you Buyer Name of your Customer Order status Your Order can have the following status: Not acknowledged Not confirmed Confirmed without changes Confirmed with changes Partially shipped Fully shipped Partially invoiced Fully invoiced On-hold Deleted Lines added Lines deleted Lines on-hold Order progress Your order can have one of the following four progress stages: 1 - Sent The order is in error  The order is new received by you  2 - Confirmed You have not send an order status yet    You have confirmed the order You have deleted the order or you have put the order is on-hold  3 - Shipped You have fully shipped the order  You have partially shipped the order 4 - Invoiced You have fully invoiced the order  You have partially invoiced the order Invoice settings By clicking the Settings icon   on the lower left side of the product page in the Order Manager, the settings screen will become available.  Note:  This is not the icon on the upper right side of the page, these are for the general settings of Onetrail.  In the settings screen you can change and adjust: Payment due # / Period Trade Country / VAT Levies Charges & Discounts By clicking  Add new charge  it is possible to add another Charge type. By clicking  Add new discount  it is possible to add another Discount type.        5. Carriers By clicking  Add Carrier  it  is possible to add another Carrier.  Adjust the settings and click on ' Save changes '. The settings will be changed in the ' Create Invoice ' screen. Click on ' Back ' at the bottom of the order status search bar on the left, to exit this screen.  FAQ invoice settings It is possible to set VAT per seller. Please contact support to help you set your VAT. Put your customer card on NL as if you are a Dutch seller, this enables you to invoice a Dutch buyer. Please contact support to help you on this. Is your question not listed? Please contact   support@onetrail.com   to help you.