---
title: "Incident & Maintenance Notification"
canonical: "https://knowledge-hub.onetrail.com/space/Support/718995483/Incident%20%26%20Maintenance%20Notification"
format: markdown
---
***** AS2 certificate change moved to **<u>**Tuesday 6 October**</u>** *****

The Onetrail AS2 signing and encryption certificate has been updated on **Tuesday 6 October 2026, 11:00 CET**, for Production and Acceptance. 

Please load the new certificate if not already done so. Certificates and fingerprints can be found here: [AS2 documentation](https://docs.onetrail.com/display/docs/AS-2)

Separately, on Monday 5 October the TLS certificate on [as2.onetrail.net](http://as2.onetrail.net) has been changed with another issuer: Amazon. No action is needed unless your system trusts our specific certificate rather than a standard trust store.

> ℹ️ ## <span style="color: #003366">**MAINTENANCE NOTIFICATION**</span>
> ℹ️ 
> ℹ️ ### Regular maintenance:
> ℹ️ 
> ℹ️ To ensure our platform remains secure and up to date, we perform a system restart on **the third Monday of each month**. 
> ℹ️ 
> ℹ️ During this maintenance window, the platform will be unavailable between **18:30 and 23:00 CET**.
> ℹ️ 
> ℹ️ We appreciate your understanding and cooperation.
> ℹ️ 
> ℹ️ Onetrail Support  
> ℹ️ +31 30 697 32 85  
> ℹ️ [Servicedesk](http://support.onetrail.com)